Saudi Arabian Airlines have introduced a comprehensive flight guide in Braille for the visually impaired and blind passengers. This move has been well appreciated as it is the first of its kind for the blind. Abdulrahman Al-Fahad, VP Public Relations of the airline said that the guide will be available on both domestic and international flights. He also said that the integrated services now offered by the airline aims to enable passengers with disabilities to travel comfortably, starting from booking and ground services to inflight services, including special meals and distinctive services that meet their special needs.
Al-Fahad said that SAUDIA is among the world’s best airlines in providing services to people of special needs and as a result of this distinction, they have received a number of awards. The airlines have well trained and qualified staff to offer excellent services to the disabled and disadvantaged.
The airline also provides elevators for them to board the flights in addition to special meals. SAUDIA also has printed menus, safety procedures and magazines in Braille and made them available on their flights. Interestingly, the Saudi Arabian Airline Company has imported a state-of-the-art Braille printer to transform all of its lists and applications into Braille as part of this new move.