Artificial Intelligence (AI)Oman

Oman Post Launches New AI-based Parcel Sorting System

Oman Post, an affiliate of Asyad – Oman’s leading logistics group – has successfully launched an innovative automated parcel sorting machine. The cutting-edge technology has improved operational efficiency by 43% ending August 2023, as compared to the year earlier period, besides enhancing customer satisfaction.

The new technology highlights Oman Post’s commitment to implementing the latest technologies to expedite the processing of postal materials, improve productivity, and increase the efficiency of delivering parcels to customers.

The AI-based system is capable of handling up to 6,000 packages per hour, sorting over 12 lines per run, with a maximum weight of 20 kg and maximum size of 40 cm height x 50 cm width per parcel. The system also records the weight of the shipment and provides optical reading for its data to compare it with International Postal System (IPS) and FarEye’s delivery management platform to validate the recorded data. In addition, the system’s complete package traceability feature offers customers the ability to track their parcels in real time.

Oman Post New AI-based Parcel Sorting System

Commenting on the new launch, Acting CEO of Oman Post and Asyad Express Sheikh Ibrahim bin Sultan Alhosni says, “Oman Post consistently keeps pace with the latest technological advancements that meet customers’ aspirations, and provides high-quality services in line with the international best practices. The new automated technology was implemented in partnership with global partners BlueCrest and Emerdis. This will transform the way we handle parcels by increasing processing speed, improving operational efficiency, and reducing errors and operation cost. We are confident that our advanced solutions will enable us to streamline our operations and deliver exceptional service to our customers.”

Emerdis CEO Rohan Mathur comments on this strategic partnership: “We are delighted to have delivered the first automated parcel sorting system with image reading OCR in Oman. The investment sets the stage for Oman Post to attract incremental parcel volumes and expand their service capabilities.”

Oman Post prioritizes innovation to improve customer experience. The new automated parcel sorting machine is a substantial investment that enhances handling capacity, streamlines operations, and reduces delivery time. With the installation, Oman Post has taken a significant step forward in providing exceptional logistics services to its customers.

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