FedEx Launches User-friendly Mobile Solution for Shippers

FedEx Express, a subsidiary of the world’s largest express transportation company FedEx Corp., has launched a new mobile shipping solution enabling shippers in the UAE, Bahrain, and Kuwait to prepare their packages with greater ease and flexibility.

FedEx Ship Manager Lite (FSML) is a web-based mobile shipping solution providing shippers, even those without a FedEx account who drop off their packages at the FedEx World Service Centers (WSC), the convenience of preparing shipments without filling out paper airway bills and printing shipping labels. With FSML, shippers can easily fill out their shipment information and create a shipment QR code using their smart devices and present it to the FedEx agent when dropping off their packages.

Taarek Hinedi, Vice President – Middle East & Africa Operations, FedEx Express, says, “Customers are demanding faster and simpler ways to prepare their shipment. FSML is another way of making shipping simpler with digital solutions to make our customers’ lives easier. This solution brings shipping into the digital age where convenience is a priority. With FSML, customers in the UAE, Bahrain, and Kuwait can now ship packages without printing any documents, right from their mobile devices.”

The enhanced solution also allows shippers in Kuwait to fill out the shipping information on their mobile devices and order a pick-up at their home address or place of work and simply present the QR code to the FedEx courier.

FedEx is continuously improving its services by introducing innovative shipping solutions to meet the growing needs of customers. In the UAE, FedEx recently integrated WhatsApp, one of the country’s most popular instant messaging apps, into its e-commerce delivery solution FedEx Delivery Manager International (FDMi). Using the service, recipients expecting their packages can receive delivery notifications, chat with FedEx directly, and manage their delivery time and location with the click of a button.

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