Canon Honours Top MPS Customers in Qatar
Canon Middle East honoured its top 120 Managed Printing Services (MPS) customers at a special event at Doha’s luxurious Waldorf Astoria Lusail on 15 March, 2023. Under the banner “Celebrating You”, this exclusive event appreciated customers from different industries such as banking and finance, construction, education, government, and hospitality. The event was also seen as a platform to build stronger relations with leading government, semi-government, and private sector entities.
The “Celebrating You” event in Qatar was the first in a series of events in the region that focused on building stronger partnerships with its customers. The event will be replicated at later dates in the UAE and Saudi Arabia and will involve over 600 large Managed Printing Services (MPS) customers across the three countries. The objective of these events is to enhance Canon’s relationship with its customers and provide them with valuable networking opportunities.
“Celebrating You” featured a panel discussion, a motivational speech by Dave Crane, a gala dinner with exclusive entertainment, a game show with prizes, and an awards ceremony for top-performing customers and Canon employees. The event showcased innovative strategies to help customers reduce costs and improve printing and imaging efficiencies. Major highlights included customized solutions from Canon’s MPS core services, such as fleet management, print optimization, remote monitoring, and customer reporting, as well as enhanced services such as multivendor management and enterprise-grade support.
As a way of showing appreciation for their loyalty to Canon’s products and services over the years, guests at the event received unique, gold-plated awards made from actual Canon product and machine spares.
Shadi Bakhour, Business Unit Director at Canon Middle East, says, “Canon is excited to demonstrate its appreciation for its customers and their loyalty, and this event marks the beginning of a continued successful partnership. The event is an opportunity to celebrate and thank our clients in a memorable way. Our large Managed Printing Services (MPS) customers are aware of the advantages of our advanced technologies and understand that we are their partners in digitalization. We appreciate our customers’ current digital maturity and can help them identify and implement improvement opportunities. In the next phase of our relationship, we will work together to create customized digital transformation journeys that align with their specific business needs.”
Canon’s Doha event saw important customers and business leaders engage in discussions on topics that are significant to Qatar’s future development, such as the anticipated impact of the 2022 World Cup on the economy and its influence on Qatar’s future. The group also discussed what they had learnt from the pandemic and how Qatar has emerged as a major market and player on the global stage.
In addition to the discussions, the Canon MPS Qatar Awards were handed over to top customers and resident engineers in recognition of their significant contributions. The awards were given in the Game-Changer, the Global Ambassador, the Golden Milestone, the Growth Mindset, and Special Recognition categories. Canon’s resident engineers, who are based on customer sites, were also acknowledged for their exceptional performance.
Canon’s Managed Print Services (MPS) offer a way to digitally transform businesses by integrating cutting-edge technologies to manage print and scan infrastructure with ease and security. It allows for the creation of an optimized, secure, and sustainable print and scan environment with services and solutions available through the cloud, in a hybrid setup, or on-premises. This service promotes seamless collaboration between home and office environments, under a single contract, and enables efficient and productive workflows from any location, at any time. A comprehensive approach to managing and optimising a company’s printing infrastructure. Canon helps businesses to reduce their printing costs, improve their document management processes, and increase productivity.